Customer Service, Call Centre & Telesales

Customer Service Excellence
Enhancing the customer experience is easy to speak of, but what does it really mean? We have more experience in recruiting Customer Service, Call Centre & Telesales staff than any other local recruitment agency, so you benefit from our complete understanding of the challenges and unique requirements to provide you with the very best service, solution and staff.

Fast and flexible results
We use powerful telephone screening techniques and intensive personal interviews to assess and verify candidates. We can perform bespoke skills assessments and apply flexible pricing structures so costs can be planned with accuracy.

Our Customer Service, Call Centre & Telesales Recruitment Consultancy
can offer:

• A 10 year proven track record.
• A dedicated consultant with invaluable experience and knowledge.
• A thorough selection procedure.
• A fast service; we aim to provide candidate CVs within 24 hours for Permanent and 4 hours for Temporary positions.
• Pay rate consultancy.
• A refund or replacement if the candidate does not perform to a brief.

Categories and Levels we cover

• Sales Directors
• Account Directors
• Call Centre Managers
• Operations Managers
• Team Leaders
• Inbound Sales Advisers
• Outbound Sales Advisers
• Customer Service Advisers
• Compliance Managers
• Quality Assurance
• Account Managers
• IT Managers
• Data Managers
• Telesales Managers
• Sales Directors
• Project Managers
• Client Services Directors
• Telecoms Consultants
• Outsource Partner Managers
• Telesales Trainers & Coaches
• Multilingual CSA
• Help desk Operators
• Implementation Managers
• Business Development
• Account Executives